Saturday, July 5, 2008

Virgin Media blames 'administrative oversight' for threats on warning letters

Virgin Media has blamed an "administrative oversight" for the warning labels that appeared on letters sent to its customers that suggested their internet service would be terminated because of illegal file-sharing.

The broadband service provider sent about 800 letters to its customers warning them that they should not download music illegally from the web. Each envelope carried a large red sticker in the top left-hand corner that said: "Important - if you don't read this, your broadband could be disconnected".

The letters began: "We're writing to you about downloading and sharing of copyrighted files on the internet. That's because we've received a report that copyrighted music has been shared using a computer linked to your Virgin Media internet account."

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